Contact our team
Need help? The Zaza support team is ready to assist with account questions, deposits and withdrawals, verification, technical issues, or general feedback. Contact us via live chat for quick responses, email for detailed enquiries, or phone if you prefer to talk with an agent. Our agents aim to resolve most issues promptly and can guide you through payment steps, bonus terms and document uploads to speed up withdrawals. You can also use the FAQ for quick answers.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email for account, verification, payments) |
| General enquiries | [email protected] (billing, promotions and general enquiries) |
| Affiliate enquiries | [email protected] (partnerships, tracking and payments) |
| Phone | +1 416 582 1974 (Mon-Fri, 09:00-22:00 ET) |
| Working hours | Live chat 24/7, email replies usually within 24 hours |
Email Support
Email is the preferred contact method for detailed requests, account-related issues, or when you need to send documents. Please write a clear subject line, include your full name, account ID and current phone number, and attach any relevant files to speed processing. Allow time for verification; incomplete or outdated contact details can delay our response. Contact us at [email protected].
Contact Form
Name Email Message Send messageResponse Time
Send us a support request and our team will reply as soon as possible. Most inquiries are answered within one business day; simple account and payment questions often get same-day replies. More complex issues, such as verification checks or payment investigations, may take longer depending on their nature, and we will keep you updated on progress until the matter is resolved.
Feedback
We'd love your feedback on Zaza. Share suggestions, bugs, or ideas to help us improve the site and your experience. Every message is reviewed carefully by our team and used to refine features, promotions and customer support. Send your thoughts through live chat or email and we'll consider them when planning updates to make the casino easier and more enjoyable to use.