Zaza Casino

Terms of Use

This page sets out the rules that govern use of our online casino and sportsbook. It explains the relationship between us and our users, and describes requirements for account use, payments, promotions and dispute handling. By using our site you agree to these terms, and we ask that you read them carefully and check back for updates.

Account responsibilities

When you create an account with us you must provide accurate, up‑to‑date information and keep your login details secure. You are responsible for all activity on your account and must notify us immediately if you suspect unauthorised access. We permit one account per person, household and payment method unless otherwise agreed in writing. We may limit or suspend accounts where we suspect fraud, multiple accounts, chargebacks or breaches of these terms.

Verification and limits

We require identity and document verification before a first withdrawal or where account activity triggers our checks. Verification may include ID, proof of address and proof of payment. You can set deposit and session limits in your account, and we encourage using our self‑exclusion and time‑out tools if you need a break.

Eligibility requirements

To use our services you must be of legal gambling age in your province or territory and physically located in a jurisdiction where our site is permitted. Minors and excluded players are not allowed. Users must not use VPNs or other tools to bypass geographic restrictions. We reserve the right to refuse or close accounts that do not meet eligibility criteria.

Acceptable platform use

Use of the platform must be lawful and honest. Prohibited actions include collusion, cheating, use of bots or automated tools, money‑laundering, chargeback fraud and exploiting technical vulnerabilities or promotional loopholes. Misuse may lead to withheld funds, account suspension or permanent closure, with any winnings voided where abuse is identified.

General bonus and promotion rules

Promotions require explicit opt‑in when stated and are subject to specific terms including minimum deposits, wagering requirements, game weightings and expiry dates. Only one welcome bonus applies per person, household and IP unless stated otherwise. Winnings from bonuses may be limited and we may require verification before releasing bonus‑related payouts. We reserve the right to end or modify promotions and to refuse bonuses if we suspect abuse.

Deposits and withdrawals

Available payment methods, minimums and processing times vary by method and region. Deposits are usually credited immediately; withdrawals are subject to verification and internal processing and may take additional time depending on the provider. We may apply internal withdrawal limits and split large payouts into instalments. Any bank, provider or network fees are the responsibility of the user unless stated otherwise.

Dispute resolution

If you have a concern contact our support team first so we can review your case. Provide any requested documents and details to help our investigation. We will attempt to resolve disputes promptly and fairly. If we cannot reach agreement, you may pursue other remedies available to you under applicable law.

Updates to terms and conditions

We may update these terms from time to time. Changes will be posted on the site and, where appropriate, notified to you. Continued use after posting constitutes acceptance of the revised terms. Please review this page regularly to stay informed of any changes.

Login Register